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Clean and comfortable. All staff friendly and helpful.

outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading.

We loved our first time ever in a B&B. My husbands comment was, “It’s like staying with house elves, you never see them but the work always gets done.” We will be staying at the Kalamazoo House in the future!

We have stayed at many B&Bs, but this has to be the nicest. The house is stunning and maintained so well. The beds are comfy; the bedding is top of the line. Breakfast is wonderful and served in a beautiful room with a gorgeous view while soft music plays. Professional staff. Such a relaxed and well cared for place.

The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

This was our 2nd time to Bay Pointe. They make us feel at home. It was a pleasure to encouter Mary Ellen at the front desk. She has a great smile!

This is a comfortable hotel with up to date looking rooms and amenities. The staff is friendly and keeps the place very clean. The breakfast selection is above average, including hot items like eggs, bacon, sausage, and a pancake machine! The location is near fast food, grocery stores, and close to downtown Hastings. We slept well on comfortable beds and enjoyed the pool. Our room also had a mini fridge and a nice TV.

This is the first time I've stayed in a cabin and I was truly fascinated with this cabin. I highly recommend it. I'm sure I'll be back soon.

We would definitely return again. The staff was amazing especially Alberto and Rosario went above and beyond the call of duty. We felt safe the entire time there and the property was easy to use.

New property only a few months old

Wonderful establishment with wonderful employees

We are a family of 6 (including 4 children under 6!) visiting friends in Kalamazoo. After searching through a bunch of places, this was the one that we decided on. And boy, am I glad we did!! The suite was very spacious, had two separate bedrooms and two attached baths. The hotel was clean with a friendly staff. The breakfast buffet was adequately stocked with a great selection (including waffles!!). I think the best compliment that I can give is that I'm planning on staying there next time...

I was absolutely amazed when I arrived. I came in super late like after midnight to avoid traveling in a bad storm. I thought I could grab my stuff and get to the lobby but it started raining when I was walking through the parking lot. A lady on the night staff was running toward me with an umbrella! And she was apologetic she didn't make it to me on time -- I don't think I've ever seen care like that for a late night arrival. Super thankful and impressed.

Very convenient location, with nice size room and bathroom. We were able to walk to all the places we wanted to visit.

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